Urban Trail Coffee Co. is seeking an experienced and driven individual to join our growing team! The Urban Trail Coffee Grove City College Café Manager will play a key role on our energetic team and will have the opportunity to be a part of a unique and fun environment, where both customers and employees have a positive and welcoming experience. This role will be responsible for daily management of general operations, goods and services, inventory and customer service, as well as ongoing strategizing to improve operations, performance, organization, marketing and customer service. This position requires a leadership mentality with the ability to implement and monitor Urban Trail Coffee Co. best practices while upholding our business standards and policies to the highest degree.
Requirements
- Managing café employees
- Planning and employee scheduling
- All barista/café operations
- Quality control
- Inventory management/Ordering
- Improving and streamlining daily operations
- Improving and streamlining employee performance and customer experience
- Cost management
- Paperwork/Management Reporting
Applicants will be expected to:
- Create, contribute toward and maintain a positive team environment
- Work happily and lead respectfully as part of the team
- Exude exceptional customer service and positively represent the Urban Trail Brand
- Effectively communicate with other team members while on shift
- Promote an environment of fun, kindness, and respect
- Run errands with private vehicle on occasion
Applicants should have:
- Management & customer service experience
- Flexible availability (Early mornings and weekends are a must)
- Self-motivation and ability to work independently
- A great attitude
- Ability to effectively work well as part of a team and autonomously
- Ability to thrive in a fast-paced environment
- Comfortable working busy shifts
- Ability to lift 30+ pounds
- Exceptionally high standards for cleanliness and customer service
- Detailed-oriented, organized and passionate about product quality
- Understanding of Google Docs, word processing and spreadsheets
