Tana Mitchell
Owner / Barista
In Pittsburgh’s thriving coffee scene, Tana is the visionary behind Urban Trail Coffee Co.’s captivating journey. With a proven track record, a wealth of experience, and an innate passion for people, she stands as the perfect candidate to lead and navigate the challenges of owning a business in today’s climate. A creative mind, a compassionate leader, and an unwavering commitment to kindness, customer service, and Caramel Lattes, she has the ability to envision the bigger picture while simultaneously managing the finer details. This approach is what drives Urban Trail Coffee’s potential for ongoing, and often groundbreaking, success. And she’s just getting started. When Tana isn’t “Businessing”, she enjoys time with her husband, Justin (also a fellow Urban Trail Team Member), and their two busy teenagers, her 3 cats, her often discussed heated blanket, and as much time in the outdoors and traveling as possible, always with a cup of coffee in hand.
Justin Mitchell
Director, Operations
Innovation is not just a buzzword for Justin, it is a way of life. Fueled by an insatiable curiosity and a desire to push boundaries, he constantly seeks new and inventive solutions. This passion for innovation positions Justin as a catalyst for disruptive and transformative ideas within the industry, bringing invaluable brilliance to the Urban Trail Business Model.
Along with this, he brings over 25 years of corporate executive experience and collaborative leadership. Justin acts as the architect of efficiency, the guardian of quality, and the linchpin that ensures all operational gears turn harmoniously for Urban Trail Coffee Co. His pursuit of excellence is ongoing, his sense of humor is captivating, and he can lead a mean whiteboard session! Justin wears many hats among the Urban Trail Team, and boy does he wear them beautifully.
Desiree Deli
Manager, Guest Experience / Barista
If you’ve ever stopped by Urban Trail for your caffeine fix, there’s a 97% chance Desirée handed it to you (and probably made a pun while doing it).
She’s been part of the Urban Trail coffee since its earliest days. You’ll recognize her by her delightfully unhinged earrings and endless supply of jokes.
Desirée believes every visit to Urban Trail should feel like a coffee date with a good friend --Collecting your stories (and making you smile) is kind of her thing, and at the heart of her mission at Urban Trail.
When she’s not out roaming the Trail sipping on her favorite house drip with our signature sweet cream, you can find her behind a camera, adventuring with her family, snuggling dogs, crafting or dreaming up her next big idea.
Cassidy Tony
Barista
Meet Cassidy — barista, pumpkin-matcha enthusiast, and senior Penn State Psychology major who can probably analyze your coffee order and your state of mind in the same breath. She has long-term plans to pursue health psychology, but in the meantime, she’s mastering the psychology of your perfect coffee order.
Her go-to drinks are a pumpkin matcha with almond milk or a cold brew with sweet cream.
When she’s not behind the bar at Urban Trail slinging lattes, Cassidy is likely cooking something delicious, crafting, working out, shopping (have you seen her adorable outfits when you stop by to see us?) and listening to country music.
Friendly & funny, we love our Cassidy and can’t imagine our staff without her!
Valerie Stephens
Barista
If you’ve rolled up to Urban Trail for your caffeine fix, there’s a good chance Valerie handed it to you with a smile (and probably a little hype to get your day going).
She loves being part of your morning routine and believes every coffee run should feel welcoming, easy, and a little brighter. Creating good vibes, remembering your favorites, and making people feel seen is at the heart of everything she does behind the bar.
When she’s not slinging drinks on the Trail, Valerie is spending time with her two girls, making memories with friends, or getting a workout in. She’s also a business student, working toward big goals and building a future she’s proud of.
Rachel Lyden
Barista
Say hello to Rachel – barista by day and labor and delivery nurse by night (good thing she has our coffee to keep her alert!). New to Pittsburgh, Rachel is thrilled to connect and build relationships with the many communities we serve. She is energized by our incredible customers, joyful workplace and, of course, our coffee! With an iced lavender matcha in hand, she serves our guests with positive energy and cups of happiness each day.