Meet the Team

Tana Mitchell

owner / barista

In Pittsburgh’s thriving coffee scene, Tana is the visionary behind Urban Trail Coffee Co.’s captivating journey. With a proven track record, a wealth of experience, and an innate passion for people, she stands as the perfect candidate to lead and navigate the challenges of owning a business in today’s climate. A creative mind, a compassionate leader, and an unwavering commitment to kindness, customer service, and Caramel Lattes, she has the ability to envision the bigger picture while simultaneously managing the finer details. This approach is what drives Urban Trail Coffee’s potential for ongoing, and often groundbreaking, success. And she’s just getting started.

When Tana isn’t “Businessing”, she enjoys time with her husband, Justin (also a fellow Urban Trail Team Member), and their two busy teenagers, her 3 cats, her often discussed heated blanket, and as much time in the outdoors and traveling as possible, always with a cup of coffee in hand.

Justin Mitchell

director, operations

Innovation is not just a buzzword for Justin, it is a way of life. Fueled by an insatiable curiosity and a desire to push boundaries, he constantly seeks new and inventive solutions. This passion for innovation positions Justin as a catalyst for disruptive and transformative ideas within the industry, bringing invaluable brilliance to the Urban Trail Business Model.

Along with this, he brings over 25 years of corporate executive experience and collaborative leadership. Justin acts as the architect of efficiency, the guardian of quality, and the linchpin that ensures all operational gears turn harmoniously for Urban Trail Coffee Co. His pursuit of excellence is ongoing, his sense of humor is captivating, and he can lead a mean whiteboard session! Justin wears many hats among the Urban Trail Team, and boy does he wear them beautifully.

Desirée Deli

Manager, guest experience / barista

If you have ever visited us for a coffee fix, chances are high that Desirée has served you in some capacity. A fixture on the Urban Trail landscape, she has been with our company since nearly the beginning. Known for her wacky earring sensibilities and pun-making proclivities, she embodies a creative and playful spirit and wields a light-hearted approach with both our crew and guests.  She runs on lavender vanilla lattes (with oat milk, ¡por favor!) and early morning bootcamp classes.

When she’s not at Urban Trail HQ, you can find her behind a camera, snuggling with her dog and pranking her kids or dreaming up new ideas.

Sarah Bacak

manager, marketing / barista

Our in-house marketing/social media manager and barista, Sarah, brings a fun-loving and collaborative mind-set to our team. Her experience in the coffee industry dates to 2021 and she’s thrilled to have finally found her coffee “home.” Working collaboratively alongside our crew is what inspires her most here at Urban Trail…that and sipping on iced white mochas!

We are #grateful for all Sarah does for the company!

Shannon Cottone


This is the story of a loyal customer becoming, Urban Trail family.  Inspired by her happy experiences as an UTC patron, Shannon now works as one of our baristas and is most often found serving delicious drinks (and her contagious smiles) at our drive-thru location.

Shannon loves lavender white mochas, traveling and spending time with her gorgeous family. Her warmth and friendly spirit are the perfect fit to our UTC family!

Jorge “Chewy” Amador


Newest to the crew (but not to the brew), we are thrilled to have Chewy join the Urban Trail team! Along with a merry disposition, he brings a wealth of experience and knowledge from his years in the coffee industry, with roots originating in Honduras.

When he isn’t slinging carefully crafted coffee creations emblazoned with his signature latte art, he enjoys writing and reading poetry, as well as spending time with his sweetheart of a fiancée (and fellow UTC teammate), Sarah. Chewy is thrilled to have the opportunity to continue to grow in our local community by sharing his love and evident passion for the coffee industry.

Rachel Lyden


Say hello to Rachel – barista by day and labor and delivery nurse by night (good thing she has our coffee to keep her alert!). New to Pittsburgh, Rachel is thrilled to connect and build relationships with the many communities we serve. She is energized by our incredible customers, joyful workplace and, of course, our coffee! With an iced lavender matcha in hand, she serves our guests with positive energy and cups of happiness each day.