Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days.
Shipping rates and delivery estimates
Shipment method | Estimated delivery time | Shipment cost |
Standard | 3-5 business days | $6.50 |
Shipment to P.O. boxes or APO/FPO addresses
We do not ship to P.O. boxes or APO/FPO addresses
Shipment confirmation and order tracking
Once your order ships, you will receive an email confirmation providing details of when it will arrive.
Customs, duties, and taxes
Urban Trail Coffee Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Urban Trail Coffee Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We do not ship outside the United States.