Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. 

Shipping rates and delivery estimates

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to P.O. boxes or APO/FPO addresses

Shipment confirmation and order tracking

Once your order ships, you will receive an email confirmation providing details of when it will arrive.

Customs, duties, and taxes

Urban Trail Coffee Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Urban Trail Coffee Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We do not ship outside the United States.